The primary role of the Content and Community Manager is to serve as the point of contact for the online community and stakeholders.

Once hired, they will be responsible for the following tasks:

Developing a content marketing strategy, execution plan and editorial calendar.

Creating engaging and shareable content for TRYBE platform, LinkedIn, website, monthly newsletters and/or promotional videos.

Providing community feedback to the management and stakeholders.

Planning and executing community initiatives and programs.

Monitoring social media campaigns and analyzing web traffic from the online community using key performance indicators (KPIs).

Finding new marketing and outreach opportunities to push brand image and products.

Working with journalists and PR agencies to ensure accurate brand representation.

Participating in social events, corporate events and workshops.

Schedule: 25+ hours/week (remote)

Compensation: $30/hr. to begin

Experience Requirements

·        3 years or more experience in marketing, content creation and/or publishing

·        Experience with social media platforms such as Facebook, Twitter, YouTube, and LinkedIn is preferred as you will be managing the company’s accounts and pages on those sites.

Skills and Qualifications

·        3 years or more experience in a communications or PR role

·        Ability to develop creative, engaging and original content

·        Exceptional written and oral communication skills

·        Good customer service and interpersonal skills

·        Friendly and outgoing personality

·        Knowledge of search engine optimization (SEO) and web metrics

·        Proficient in word processing applications, spreadsheets, presentation software and social media management tools

·        Good judgment and problem-solving skills

Education and Training

·        AA or BA in marketing, PR, communications or a related field

·        A background in journalism and public relations or any customer service experience is a plus.

·        Certifications in HubSpot, Hootsuite, Google Analytics, Facebook Blueprint or proficiency in Squarespace platforms is preferred.

Values: Honest, High Agency, Intellectually Curious, Friendly, Collaborative

Tech stack: Google Work Suite, Jira, Confluence, AI-enabled applications, Microsoft Office

Interview Process

·        Submit application

·        Phone screen

·        Complete writing sample

·        Interview with Founder

·        Job Offer

 Send cover letter and resume to kassandra@kassandraonline.com.

*Posting closes August 15, 2025

The Operations Program Manager will be responsible for implementing and managing our organizational processes and platforms to ensure productivity and quality. They will also support the execution and operation of our FinTech talent development program, streamline the integration of internal business management workspaces and support vendor and partner relationships.

Duties include:

Partnering with Founder and Advisory Board to execute defined organizational strategy and Executive plan

Long-term strategic planning to support the company’s goals

Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities

Assessing and analyzing departmental budgets to find ways to optimize profitability

Inspiring and motivating employees through positive encouragement and incentive initiatives

Communicating with stakeholders about shifting company priorities and projects

Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue

Identifying opportunities to expand or shift course based on market changes

Enforcing regulatory compliance and governance standards throughout the organization

Schedule: 40+ hours/week (remote)

Compensation: $60k - $80k

What You’ll Do

Assist with day-to-day operations of a fintech apprenticeship and mentorship program

Oversee financial processes, like auditing, reporting and budgeting, to ensure the company stays in great financial standing.

Supervise the operations of our proprietary platform

Supervise the coordination of program logistics, communications, and participant engagement

Manage the execution of training cohorts and mentors

Recruit, train and supervise staff

Collect and analyze feedback to support continuous improvement

Update databases, learning platforms, and internal documentation

Collaborate with instructors, mentors, and partner organizations

Research trends in fintech and workforce development to inform organizational strategy

Provide support to the Founder and Board of Advisors

Skills and Qualifications

·   “Big picture” thinking to address top-level concerns

·        Interpersonal skills to communicate with executives, staff employees, external vendors and partners

·        Understanding of financial, budgeting and procurement processes and principles

Strong written and verbal communication skills

Passion for fintech, education, mentorship and/or social impact

·        Strong personal and professional judgment; rock solid integrity

·        Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities

·        Organizational skills and the flexibility to jump from priority to priority

·        Comfortable with legal and regulatory processes to ensure company compliance

·        Problem-solving skills

Education and Training

·        BA or BS in Business Management, Information Technology, Project Management, Education or related fields preferred

·        Certifications in Project Management, Operations, Service Management, Cloud Technology or IT also demonstrate formal education and knowledge and will be accepted in lieu of a degree

What We’re Looking For

3-5 years of work experience

Organized, detail-oriented, and able to manage multiple priorities

Familiarity with tools like Confluence, Google Workspace, Zoom, Excel, or project management platforms (e.g., Notion, Trello, Airtable, Jira) is a plus

What You’ll Gain

Hands-on experience in workforce development strategy and operations

Exposure to FinTech start up trends and industry networks

Mentorship from a mission-driven team

A chance to help others build future-ready skills in a growing field

Values: Honest, High Agency, Intellectually Curious, Friendly, Collaborative, Entrepreneurial

Tech stack: Google Work Suite, Jira, Confluence, AI-enabled applications, Microsoft Office

Interview Process

·        Submit application

·        Phone screen

·        Complete writing sample

·        Interview with Founder

·        Job Offer

Send resume to kassandra@kassandraonline.com

*Posting closes August 15, 2025